Empowering dispatchers' mental health to maintain elite resilience and peak operational effectiveness.
Dispatch forces are elite frontline responders, mastering crisis management with precision and composure under extreme pressure. The relentless demands of this role require unshakable resilience, dispatchers’ behavioral health, and wholeness to sustain peak performance.
of emergency dispatchers experience depression.
of dispatchers report high stress levels in their roles
with dispatchers being particularly susceptible due to the nature of their work.
of 911 call center staff experienced burnout
Our vision for dispatch forces is simple a community of resilience and strength. Through our comprehensive dispatchers peer support programs, we implement a structured system that enhances mental health for dispatchers and strengthens team cohesion. The program consists of four key components:
Regular Wholeness Assessments
Enables routine screenings to identify stressors and provide dispatcher mental health support solutions
Anonymous Reporting Systems
Ensures team members can share concerns confidentially, creating a trusted, judgment-free support environment.
Training and Certifications
Equips teams with strategies to enhance dispatchers’ behavioral health and peer intervention skills.
Ongoing Support and Resources
We provide ongoing resources and peer-led initiatives focused on wholeness and resilience-building tools to help teams thrive under pressure.
Decrease in burnout rates
Improvement in overall job satisfaction
Reduced Employee Turnover
Better Mental Health awareness